For speakers and producers using a computer, the Studio works on Google Chrome, Safari, or Microsoft Edge.

For speakers using a mobile device, Safari works best on iOS devices, and Chrome or Microsoft Edge work best on Android devices.
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We recommend a wired ethernet connection for both speakers and viewers for the best experience. A strong WiFi signal can work well, too.

This is only valid for our upcoming feature Studio Broadcast: Presenters need a minimum of 10Mbps upload and download speed, and we recommend 25Mbps to ensure the best results.

This is only valid for our upcoming feature Studio Broadcast: Live Stream viewers need a minimum of 10Mbps upload and download speed to watch a stream. Viewers may still experience varying stream quality due to network latency, WiFi saturation, hardware limitations, and running multiple programs at once, to name a few.

For Producers, click on the New video button and select Studio Recording.
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Speakers join using the 'Invite Speakers' link. Anyone with the link can join and no login of any kind is required.

You can have 13 people in the Studio and on screen at a time. Up to three of these can be producers (or "hosts"). This total isn't affected when someone shares their screen, even though the screen share appears as if it were an additional speaker.

If there are already 13 people in the Studio and a 14th person tries to join, any producers in the Studio will get a notification that someone just tried to join and there was no space for them.

The speaker also gets a message notifying them that the Studio is full, and they can click the Retry button to try joining again.

If you want to admit a new presenter into the Studio, someone else must leave, or you can remove someone. To remove someone, simply click the three dots next to their video preview, and click Remove from Studio.

You can share the Producer link that appears after clicking Invite button in the Studio. Anyone who joins the Studio with the Producer link can control the Studio.
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Yes! You can launch the studio many times.

If you click 'Record' and then everyone leaves the Studio, the recording will end automatically after 5 minutes. If this happens, you can still click 'Record' again. 👍

You can run only one recording at a time.

Yes. Click the Settings (⚙️) icon in the right-side menu and set the 'Broadcast quality' field to either 1080p and 720p. The Studio's default streaming quality is 1080p. A lower broadcast quality can help ensure a consistent and inclusive experience for speakers and attendees alike across all devices, locations, and connection speeds.

That it is currently not possible.

This will be available with our upcoming feature Studio Broadcast! Simply click the Engagement tab, then the Q&A tab or the Polling tab. Click an item to show it in the live stream.

Attendee chat will only be available with our upcoming feature Studio Broadcast. However, Presenters in the Studio cannot interact with stream chat unless they're viewing the stream as an attendee.

Yes. You can send messages in the Internal Group chat or Direct chat. Producers can clear Group chats while both producers and speakers can clear direct chats.

This will be possible once our Studio Broadcast feature is released.

Yes, you can upload your presentations to the Studio and present them. Check our PDF Presentations and Clicker in Vidcast Studio article for the full guide.
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Import your presentation into Google Slides and double-check the formatting. Open the presentation in a separate browser tab from the Studio. In Google Slides, click the arrow next to 'Present' and select Presenter View.

When the Presenter View window opens, decrease the size of both browser windows so you can see both the Studio and your slides. When it's time to share your screen, share only the Google Slides browser tab, NOT your whole screen or the Presenter View window. Now, proceed through the presentation as you normally would. You can see your speaker notes and the elapsed time as you go!

Yes! You can go to your Video in your library and click Analytics to find the metrics for your video. Or, you can go to your Analytics tab and have an overall data for all your videos. You can check our Analytics article for more information.

Yes! Before a host or speaker joins the Studio, they're prompted to add their name and an optional tagline. The tagline field is great for pronouns, occupation, and more — up to 50 characters.

You can upload MP4, AVI, MPG, MPEG, or MOV files that are 8GB or less.

You'll need to download the these videos and upload them to the Studio.

Nope! Simply open the Overlays tab in your Studio and click the Add button to access all previously uploaded media.

Yes! You can share video files directly from your computer. Learn more in our Vidcast Studio article.

For Overlays, as many as you want. 👍
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For Shared video files, each host or speaker can share a maximum of five videos at a time. One video share card can be displayed on stage at a time.

Share video file is available for desktop computers, not mobile devices, and the supported file formats are .mp4 and .webm.

Static banners are capped at 50 characters for the headline and 200 characters for the body. Ticker banners are capped at 1000 characters.

Closed Captions are available for the Vidcast Recording! On our upcoming feature Studio Broadcast, closed captions are not available during the live stream but it will be available on the recording of the live stream.

Yes! We think you’ll like our Full-screen Controls. Also, in full-screen mode, you can click Hide Interactions at the bottom left to hide Interaction Bubbles.

Yes, producers and speakers have access to convenient navigation and feature activation with over 50 unique key combinations in the Studio. You can find a complete list of these shortcuts by navigating to Settings and selecting Keyboard shortcuts.

Navigate to Settings and select Keyboard shortcuts. Simply click a current shortcut, then enter your own key combination to set a new one. Shortcuts can contain up to 3 keys and must start with 1-2 modifier keys, such as Shift and Option, and end with a letter, number, or symbol. Your custom shortcuts are stored in your browser cache, so you can set them once and they'll "follow you" in any Studio.

Yes, you can assign the same shortcut to multiple actions. For example, you could simultaneously transition to solo layout for your speaker and show their name as a banner at the same time!
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Yes! You can do this only with our upcoming feature Studio Broadcast. To deactivate auto-recording for a Studio, simply navigate to Settings before going live and select the "General" tab. There, uncheck the option labeled “Auto-generate recordings for live streams."
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If auto-recording is unchecked, a notification will appear in the "Go Live" confirmation modal to remind producers of the recording status, as recordings for live streams that aren't recorded can't be recovered later.

Processing times will vary depending on the length of the recording. Longer recordings will take more to process.

After you click 'Stop Recording', after the processing screen you will be prompted to open the recording in a new tab. You can find the recording if you click 'Open recording in new tab'.

That depends on the Video Retention setting your CH Admin set. You can find out more about it in our Control Hub: Organization Settings article.

Check these in order:

Ensure Safari has camera/mic access.